{"id":32,"date":"2016-10-08T23:09:26","date_gmt":"2016-10-08T23:09:26","guid":{"rendered":"https:\/\/sliaduanas.com.pe\/?page_id=32"},"modified":"2026-02-27T05:10:59","modified_gmt":"2026-02-27T05:10:59","slug":"reclamos","status":"publish","type":"page","link":"https:\/\/sliaduanas.com.pe\/?page_id=32","title":{"rendered":"QUEJAS Y RECLAMOS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32\" class=\"elementor elementor-32\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b1ed91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b1ed91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div 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class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b43865f\" data-id=\"b43865f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c2c8d7 elementor-widget elementor-widget-heading\" data-id=\"4c2c8d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SLI ADUANAS | Servicio al cliente.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a84ecc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a84ecc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-057322a\" data-id=\"057322a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fda672b elementor-widget elementor-widget-image\" data-id=\"fda672b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"455\" src=\"https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2016\/10\/RECLAMOS-1024x455.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2016\/10\/RECLAMOS.jpg 1024w, https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2016\/10\/RECLAMOS-300x133.jpg 300w, https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2016\/10\/RECLAMOS-768x341.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bfc18d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1bfc18d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ebfdaa0\" data-id=\"ebfdaa0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a749918 elementor-widget elementor-widget-text-editor\" data-id=\"a749918\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><br \/>Usted puede hacer sus reclamos llenando este formulario y en el tiempo m\u00e1s breve le daremos una soluci\u00f3n o una persona se estar\u00e1 comunicando con usted. Tambi\u00e9n puede escribir directamente a <a href=\"mailto:reclamos@sliaduanas.com.pe\">reclamos@sliaduanas.com.pe<\/a>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df5c7a8 elementor-widget elementor-widget-text-editor\" data-id=\"df5c7a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p><b>RECLAMO:\u00a0 <\/b>Es la disconformidad directa con el servicio recibido, exigiendo una soluci\u00f3n<\/p><p><b>QUEJA: <\/b>Expresa malestar por el trato o la atenci\u00f3n al cliente, la queja busca una mejora en la atenci\u00f3n.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b4c2e8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b4c2e8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-17fb459\" data-id=\"17fb459\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec344a6 elementor-widget elementor-widget-image\" data-id=\"ec344a6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2020\/09\/logo-300x182.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2020\/09\/logo-300x182.png 300w, https:\/\/sliaduanas.com.pe\/wp-content\/uploads\/2020\/09\/logo.png 411w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9c70069\" data-id=\"9c70069\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d46e0b elementor-widget elementor-widget-text-editor\" data-id=\"1d46e0b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h4>Av. Javier Prado Oeste 757 Int. P.5 (Edif. Skytower Business Center)<br \/>Magdalena del Mar, Lima &#8211; Per\u00fa<br \/>Tel\u00e9fono : 636-4747<br \/>E-mail: ventas@sliaduanas.com.pe<br \/>Horario: 8:00 a.m. a 6:00 p.m.<br \/>www.sliaduanas.com.pe<\/h4><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-2_1-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-2_1\" aria-describedby=\"nf-form-errors-2_1\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var 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